Pet Boarding and Daycare Expo information coming soon!
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Tuesday Programs

The E Factor: Enriched Experiences, Empowered Employees, Excited & Eager Clients

Dominic Hodgson

You know enrichment is the future of daycare, but did you know that experiences are what attracts affluent dog owners, turns them into raving fans and recruitment specialists for your business? In this enlightening seminar, Dom will show you how to blend an innovative canine enrichment curriculum with a promotional plan that entertains the dogs, enthuses and engages your staff members, and explodes your profits. You'll also get access to Dom’s “Profit Per Employee” method where you’ll see how to turn increased staff member costs into profit-enhancing opportunities!

Dogs: The Forgotten Language

Lora Bacharach

Let's get together and work through communication with our four-legged clients! During this two-hour session, Lora will dive into the complex nature of how dogs communicate and how to improve relationships with your clients and their dogs. She will work through various motivations, drives, deactivation, activation, and ways to diffuse canines through their language in your facility programs. This interactive seminar will get you out of your seat, bringing laughter and lightness to your day! You will leave having a better understanding of how to best give clarity, understanding, and a more enriching experience to every four-legged client.

Adding on to Your Fur-nancials: Exploring Revenue Streams Beyond Boarding and Daycare

Eve Molzhon

Join Eve is this session for an in-depth exploration of financial strategies to elevate your business. She will help dig into the financials of your dog daycare and boarding business and discuss how to increase income through additional revenue streams like selling retail pet products and treats, introducing new services and programs, and forming strategic partnerships with others in your community—and within our industry. You’ll walk away with valuable insights into understanding the costs of your business, ensuring a successful and profitable model, as well as practical approaches to grow while setting your business apart from the competition. Don't miss out on this opportunity to unleash the untapped potential of your business!

Empowering Excellence: The Role of Leadership and Communication in Cultivating a Positive Culture

Amy Hillis

The synergy between leadership and communication is paramount in fostering a thriving, positive culture in your pet care business. This session delves into the pivotal role that effective leadership and strategic communication play in empowering teams, driving engagement and enhancing overall organizational success. Participants will explore leadership strategies, communication best practices, and cultural transformation insights, gaining valuable tools to enhance their leadership approach, improve communication, and cultivate a positive, high-performing culture within their organizations.

Mastering Disease Control in Pet Boarding Facilities

Annette Uda & Mel Forbes

Join Annette and Mel for a critical session focused on understanding and mitigating disease transmission in pet boarding environments. Attendees will discover practical strategies to combat pathogen spread through air using commercial air cleaning technologies recommended by the CDC and FDA, as well as EPA-approved surface cleaning products that effectively eliminate pathogens. This session is essential for facility managers and staff seeking solutions to enhance disease control and optimize animal health in boarding facilities.

Maximizing Your Pet Business’s Value: Strategies for Growth and Success

Teija Heikkilä

Whether you're just starting out or planning to transition within the next 1-5 years, understanding how a business is valued is crucial. This knowledge, designed to benefit pet care businesses of all levels and types, will empower you to make informed decisions and strategically position your pet care business for long-term success and sustained profitability. You will gain an understanding of how a pet care business is valued and the factors that can either enhance or detract from its overall value. You will also learn how to identify and effectively track Key Performance Indicators (KPIs), understand the significance of managing labor costs to prevent profit loss, and explore the role that real estate plays in determining your business's value.

Work Less, Vacation More: Developing Dependable Staff

Marti Michalis

Running a pet care business can be stressful without the ability to leave or take time off because nobody else can do your job. In this seminar, you will learn how to hire and develop a staff that will manage the daily duties for you! Marti will cover implementing Standard Operating Procedures that staff can follow in your absence as well as how to organize systems with checks and balances. In addition, you’ll learn how to look for at least one or two employees that you can develop to be your “mini me,” break down how you are spending the majority of your time and start to delegate, and set up technology for efficiency while you are offsite. Let’s get you working on your business and not in your business!

Enhancing Your Enrichment Daycare with Creative Activity Schedules

Kari Campbell

Explore the art of elevating your enrichment daycare with innovative activity schedules in this engaging session. Uncover creative approaches to designing schedules that captivate pets’ interests, promote mental stimulation, enhance overall wellbeing, and optimize staff management for a seamless integration of creative activities. This is a must-see for daycare professionals seeking to elevate their offerings and provide a more enriching experience for the pets in their care. Participants will gain expertise in crafting diverse and engaging activity schedules tailored to the unique needs of pets in enrichment daycare. Walk away with the skills to evaluate and adapt schedules, ensuring a dynamic and enriching experience for pets under your care.